Shipping policy
Shipping Policy Thank you for shopping at FACEPOP! We are committed to delivering your favorite beauty products quickly and reliably. Please read our shipping policy below for more information on how we handle orders. ⸻ Processing Time All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped. ⸻ Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times: • Domestic (Poland): 1–3 business days • European Union: 3–7 business days • International: 7–14 business days Please note that delivery times may vary depending on your location and selected shipping method. ⸻ Shipping Carriers We ship with reliable carriers such as InPost, DPD, GLS, UPS, and Polish Post, depending on the destination and shipping option selected. ⸻ Order Tracking Once your order is shipped, you will receive a shipping confirmation email with a tracking number, so you can monitor the progress of your package. ⸻ International Shipping We currently ship to select international countries. Customs fees, import duties, or taxes may apply and are the responsibility of the customer. ⸻ Delays & Issues We are not responsible for delays caused by shipping carriers, weather conditions, or incorrect shipping addresses provided during checkout. If your package is significantly delayed or lost, please contact us at [your email address]. ⸻ Incorrect or Damaged Orders If you receive a damaged item or incorrect order, please contact us within 48 hours of delivery with photos and order details. We will resolve the issue as quickly as possible. ⸻ Questions? If you have any questions about our shipping policy, please contact us at: 📧 [urfacepop@gmail.com]